{"id":11838,"date":"2023-07-17T09:58:03","date_gmt":"2023-07-17T06:58:03","guid":{"rendered":"https:\/\/www.verasmile.com\/?page_id=11838"},"modified":"2024-03-22T14:25:43","modified_gmt":"2024-03-22T11:25:43","slug":"nuestras-normas-de-calidad","status":"publish","type":"page","link":"https:\/\/www.verasmile.com\/es\/nuestras-normas-de-calidad\/","title":{"rendered":"Nuestras normas de calidad"},"content":{"rendered":"\n<p><strong><strong>Sistema de gesti\u00f3n de la calidad ISO 9001\/2015<\/strong><\/strong><\/p>\n\n\n\n<p>Hemos implantado el Sistema de Gesti\u00f3n de Calidad ISO 9001:2015 para garantizar que nuestros pacientes reciben una atenci\u00f3n superior. Este sistema supervisa y controla nuestras unidades de servicio de forma proactiva, minimizando los errores y persiguiendo la mejora continua. Nuestro objetivo es alcanzar el m\u00e1ximo nivel de satisfacci\u00f3n de los pacientes midi\u00e9ndonos y mejor\u00e1ndonos continuamente.<\/p>\n\n\n\n<p>Adem\u00e1s, el Sistema de Gesti\u00f3n de Calidad ISO 9001\/2015 para la atenci\u00f3n odontol\u00f3gica se integra a la perfecci\u00f3n con la identidad corporativa de Vera Smile aportando valor a nuestros pacientes y empleados. Demuestra nuestro compromiso de realizar trabajos odontol\u00f3gicos en Turqu\u00eda con arreglo a normas y est\u00e1ndares internacionales.<\/p>\n\n\n\n<p>Vera Smile obtuvo la certificaci\u00f3n del Sistema de Gesti\u00f3n de Calidad ISO 9001\/2015 en octubre de 2020 tras la exitosa Auditor\u00eda de Certificaci\u00f3n del Sistema de Gesti\u00f3n de Calidad ISO 9001\/2015. Nuestras evaluaciones anuales han revelado repetidamente que no existen no conformidades materiales.<\/p>\n\n\n\n<p><strong>1) Acreditaci\u00f3n de centros sanitarios y normalizaci\u00f3n de la calidad:<\/strong><\/p>\n\n\n\n<p>A principios del siglo XXI, Turqu\u00eda puso en marcha r\u00e1pidamente un amplio programa de reforma sanitaria, que inclu\u00eda iniciativas nacionales para distribuir personal m\u00e9dico competente. La reforma sanitaria turca orden\u00f3 la acreditaci\u00f3n de los hospitales para estandarizar la calidad.<\/p>\n\n\n\n<p>El Ministerio de Sanidad turco tom\u00f3 medidas r\u00e1pidas para acreditar y normalizar los centros sanitarios. Gracias a la pol\u00edtica gubernamental y a la cooperaci\u00f3n activa entre el Ministerio de Sanidad turco y los centros sanitarios privados, Turqu\u00eda es ahora uno de los tres pa\u00edses con mayor n\u00famero de centros sanitarios acreditados. Vera Clinic es una de las pocas cl\u00ednicas de Turqu\u00eda que ha recibido la acreditaci\u00f3n completa del Ministerio de Sanidad turco, tras cumplir todos los requisitos para ello.<\/p>\n\n\n\n<p><strong><strong>ISO 10002 Sistema de satisfacci\u00f3n del cliente<\/strong><\/strong><\/p>\n\n\n\n<p>De acuerdo con nuestro Sistema de Gesti\u00f3n de Calidad ISO 9001, hemos implantado el sistema ISO 10002 para dar prioridad a la satisfacci\u00f3n del paciente y la resoluci\u00f3n de reclamaciones. Este sistema integrado nos permite responder de forma coherente, r\u00e1pida y adecuada a las consultas de los pacientes. Tambi\u00e9n nos ayuda a identificar tendencias emergentes, abordar las causas subyacentes de las quejas y mejorar continuamente los servicios de nuestro hospital.<\/p>\n\n\n\n<p>Con toda seguridad, nuestro hospital se somete anualmente a auditor\u00edas internacionales de certificaci\u00f3n para garantizar el cumplimiento del Sistema de Gesti\u00f3n de la Satisfacci\u00f3n del Cliente ISO 10002. Esta certificaci\u00f3n demuestra nuestra dedicaci\u00f3n a ofrecer experiencias excepcionales a los pacientes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sistema de gesti\u00f3n de la calidad ISO 9001\/2015 Hemos implantado el Sistema de Gesti\u00f3n de Calidad ISO 9001:2015 para garantizar que nuestros pacientes reciben una<\/p>\n","protected":false},"author":1,"featured_media":8629,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":{"0":"post-11838","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"resize-featured-image"},"lang":"es","translations":{"en":2234,"it":11140,"fr":11510,"es":11838,"pt-pt":12082,"de":12313,"ar":13480,"tr":13670},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Nuestras normas de calidad - Vera Smile<\/title>\n<meta name=\"description\" content=\"Descubra c\u00f3mo nuestro Sistema de Gesti\u00f3n de Calidad garantiza una atenci\u00f3n superior y la satisfacci\u00f3n del paciente. 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