{"id":13670,"date":"2023-07-17T09:58:03","date_gmt":"2023-07-17T06:58:03","guid":{"rendered":"https:\/\/www.verasmile.com\/?page_id=13670"},"modified":"2024-07-23T17:13:36","modified_gmt":"2024-07-23T14:13:36","slug":"kalite-standartlarimiz","status":"publish","type":"page","link":"https:\/\/www.verasmile.com\/tr\/kalite-standartlarimiz\/","title":{"rendered":"Kalite Standartlar\u0131m\u0131z"},"content":{"rendered":"\n

ISO 9001\/2015 Kalite Y\u00f6netim Sistemi<\/strong><\/p>\n\n\n\n

Hastalar\u0131m\u0131z\u0131n \u00fcst\u00fcn kaliteli tedavi hizmeti alabilmeleri i\u00e7in ISO 9001:2015 Kalite Y\u00f6netim Sistemini uygulamaya koyduk. Bu sistem, hizmet veren birimleri aktif olarak izleyip kontrol ederek hatalar\u0131 en aza indirir ve kendi i\u00e7inde s\u00fcrekli bir iyile\u015ftirme yapar. Hedefimiz, kendimizi s\u00fcrekli \u00f6l\u00e7erek ve geli\u015ftirerek en \u00fcst d\u00fczeyde hasta memnuniyetine ula\u015fmakt\u0131r.<\/p>\n\n\n\n

Ayr\u0131ca di\u015f bak\u0131m\u0131 i\u00e7in ISA 9001\/2015 Kalite Y\u00f6netim Sistemi hastalar\u0131m\u0131za ve \u00e7al\u0131\u015fanlar\u0131m\u0131za de\u011fer katarak Vera Smile\u2019\u0131n kurumsal kimli\u011fiyle sorunsuz bir bi\u00e7imde b\u00fct\u00fcnle\u015fmektedir. Bu sistem, T\u00fcrkiye\u2019nin uluslararas\u0131 normlar ve standartlar \u00e7er\u00e7evesinde di\u015f hekimli\u011fi sunma taahh\u00fcd\u00fc\u00fcz\u00fc ortaya koymaktad\u0131r. <\/p>\n\n\n\n

Vera Smile ba\u015far\u0131l\u0131 ISO 9001\/2015 Kalite Y\u00f6netim Sistemi Belgelendirme Denetimi\u2019nin ard\u0131ndan Ekim 2020\u2019de ISO 9001\/2015 Kalite Y\u00f6netim Sistemi belgesini almaya hak kazanm\u0131\u015ft\u0131r. Her y\u0131l yap\u0131lan de\u011ferlendirmelerimiz iyile\u015ftirmelerimizi ve geli\u015ftirmelerimizi kaydetmektedir.<\/p>\n\n\n\n

Sa\u011fl\u0131k Tesislerinin Akreditasyonu ve Kalite Standardizasyonu<\/strong><\/p>\n\n\n\n

T\u00fcrkiye 21.y\u00fczy\u0131l\u0131n ba\u015f\u0131nda yetkin sa\u011fl\u0131k personelinin \u00fclk \u00e7ap\u0131nda yay\u0131lmas\u0131 ad\u0131na giri\u015fimler de dahil olmak \u00fczere kapsaml\u0131 bir sa\u011fl\u0131k reformu program\u0131n\u0131 uygulamaya soktu. T\u00fcrk sa\u011fl\u0131k reformu, kaliteyi standartla\u015ft\u0131rmak i\u00e7in hastanelerde akreditasyonu zorunlu k\u0131ld\u0131. <\/p>\n\n\n\n

Sa\u011fl\u0131k Bakanl\u0131\u011f\u0131, sa\u011fl\u0131k tesislerinin akreditasyonu ve standartla\u015ft\u0131r\u0131lmas\u0131 i\u00e7in h\u0131zla harekete ge\u00e7ti. H\u00fck\u00fcmet politikas\u0131 ve Sa\u011fl\u0131k Bakanl\u0131\u011f\u0131 ile \u00f6zel kurulu\u015flar aras\u0131ndaki aktif i\u015fbirli\u011fi sayesinde T\u00fcrkiye \u015fu anda en fazla akredite sa\u011fl\u0131k kurulu\u015funa sahip ilk \u00fc\u00e7 \u00fclkeden biri olma \u00fcnvan\u0131n\u0131 ta\u015f\u0131yor.Vera Smile, T\u00fcrkiye\u2019de Sa\u011fl\u0131k Bakanl\u0131\u011f\u0131\u2019ndan tam akreditasyon alan az say\u0131daki klinikten biridir ve akreditasyon i\u00e7in gerekli t\u00fcm \u015fartlar\u0131 yerine getirmi\u015ftir.<\/p>\n\n\n\n

ISO 10002 M\u00fc\u015fteri Memnuniyet Sistemi<\/strong><\/p>\n\n\n\n

ISO 9001 Kalite Y\u00f6netim Sistemimiz uyar\u0131nca hasta memnuniyeti ve \u015fikayet \u00e7z\u00f6\u00fcm\u00fcne \u00f6ncelik vermek i\u00e7in ISO 10002 sistemini uygulamaya koyduk. Bu entegre sistemhasta sorular\u0131na tutarl\u0131, h\u0131zl\u0131 ve uygun bir \u015fekilde hastalar\u0131m\u0131zla ilgilenmemize olanak tan\u0131maktad\u0131r. Ayr\u0131ca ortaya \u00e7\u0131kan e\u011filimler, belirlememize, \u015fikayetlerin alt\u0131nda yatan nedenleri ele almam\u0131za ve kendimizi s\u00fcrekli olarak geli\u015ftirmemize yard\u0131mc\u0131 olmaktad\u0131r. <\/p>\n\n\n\n

Hastanemiz, ISO 10002 M\u00fc\u015fteri Memnuniyeti Y\u00f6netim Sistemi\u2019nde uygunlu\u011funun sa\u011flanmas\u0131 amac\u0131yla her y\u0131l uluslararas\u0131 sertifika denetimlerine tabi tutulmaktad\u0131r. Bu sertifika kusursuz hasta deneyimleri sunma konuusndaki kararl\u0131l\u0131\u011f\u0131m\u0131z\u0131n bir g\u00f6stergesidir.<\/p>\n","protected":false},"excerpt":{"rendered":"

ISO 9001\/2015 Kalite Y\u00f6netim Sistemi Hastalar\u0131m\u0131z\u0131n \u00fcst\u00fcn kaliteli tedavi hizmeti alabilmeleri i\u00e7in ISO 9001:2015 Kalite Y\u00f6netim Sistemini uygulamaya koyduk. Bu sistem, hizmet veren birimleri aktif<\/p>\n","protected":false},"author":1,"featured_media":13672,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":{"0":"post-13670","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"resize-featured-image"},"lang":"tr","translations":{"en":2234,"it":11140,"fr":11510,"es":11838,"pt-pt":12082,"de":12313,"ar":13480,"tr":13670},"yoast_head":"\nKalite Standartlar\u0131m\u0131z - Vera Smile<\/title>\n<meta name=\"description\" content=\"Kalite Y\u00f6netim Sistemimizin \u00fcst\u00fcn bak\u0131m ve hasta memnuniyetini nas\u0131l sa\u011flad\u0131\u011f\u0131n\u0131 \u00f6\u011frenin. 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